Privacy Policy

1. Introduction

LetterTune ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cover letter generation service.

2. Lawful Basis for Processing

We process your personal data based on your consent — you voluntarily provide the information to use our service.

3. Data We Collect

We collect only the information you voluntarily provide:

• Company and job position details
• Your resume or background information
• Previous cover letter (for style reference)
• Optional additional instructions

4. How We Use Your Data

Your input data is used solely to:

• Generate your personalized cover letter
• Process it through AI models you select

5. Data Storage & Retention

• No permanent storage: We do not store your personal data on our servers.
• Temporary processing: Your data is processed in memory only for the duration of generating your cover letter.
• Local storage: To improve your experience, the following are saved locally in your browser (localStorage) — this data stays on your device and is never sent to our servers:
  • Theme preference (light/dark mode)
  • Your applicant background and previous cover letter (if you choose to save them)

6. Your Rights Under GDPR

You have the right to:

• Access — Request a copy of any personal data we hold about you (note: we don't store any on our servers)
• Erasure — Request deletion of your data
• Portability — Request your data in a machine-readable format
• Withdraw consent — At any time, by clearing your browser's localStorage

To exercise these rights, contact us at info@lettertune.com

7. Cookies & Tracking

We do not use:

• Cookies for tracking or analytics
• Third-party tracking scripts
• Advertising cookies

8. Third-Party Services

We use AI providers (IBM watsonx, OpenAI, DeepSeek) to generate cover letters. When you use the service, your input data is sent to your chosen AI provider for processing. We encourage you to review their respective privacy policies.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children.

10. Security

We implement reasonable security measures to protect your data during transmission. However, no method of electronic transmission or storage is 100% secure — we cannot guarantee absolute security.

11. Supervisory Authority

You have the right to file a complaint with your local Data Protection Authority (DPA) if you believe we have mishandled your data.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

Email: info@lettertune.com